Kunsthistorisches Museum: frequently asked questions
Is this the official KHM website?
No. Kunsthistorisches Visit is an independent visitor guide. The official websites are khm.at and shop.khm.at, run by the KHM-Museumsverband. We are not the museum, we do not run it, and this is not the official site. The tickets and tours featured here are sold by our partner Tiqets, a third party, not by the museum. Official ticket: 22 € online; ticket via Tiqets: 22 €.
Is the KHM open on Mondays?
Not always. It is open every day, Mondays included, from 5 October 2026 to 4 January 2027. From 11 January 2027 it is closed on Mondays, except on 22 and 29 March and 17 May 2027 and every day from June to August 2027, as published in the official shop. Some collection pages on the official site still say Tuesday to Sunday, so check before you go.
What are the KHM opening hours?
From 10:00 to 18:00, and until 21:00 on Thursdays. The last entry is 30 minutes before closing, and the rooms are cleared 15 minutes before. On 24 December 2026 it closes at 15:00.
How much is a ticket for the KHM?
Full price is 22 € online and 24 € at the museum, and the reduced price is 19 € online and 20 € at the museum. Under 19 is free. With the Vienna City Card, the price at the museum is 23 €. Prices are from the official site on 23 October 2026.
Where do I buy official tickets?
At shop.khm.at/en/tickets, or at the museum's cash desk, subject to availability and with a time slot. The museum says original tickets are sold only there and warns about fake tickets on unofficial websites.
How do the official ticket and the Tiqets ticket compare?
Official ticket: 22 € online, 24 € at the museum. Ticket via Tiqets: 22 € at the time of writing, with no booking fee, an instant mobile ticket and cancellation under the terms on the Tiqets page, according to Tiqets. The official ticket cannot be exchanged or refunded. Neither includes an audio guide, and the time slot applies to both. Read the terms of what you buy.
Do I need to book a time slot?
Yes. Since 8 September 2026 the museum admits visitors only in reserved time slots. The ticket is valid for one entry on the day and at the time you choose, and the length of the visit is not limited.
Can I buy a ticket at the museum?
Yes, at the cash desk, subject to availability and with a time slot, but it costs 2 € more than online for a full-price ticket and 1 € more for a reduced one.
How long does a visit take?
The museum says from half an hour to a whole day, with an average of 1.5 hours for each collection. For the highlights we suggest 2 to 3 hours, which is our own estimate.
Where are Bruegel, Vermeer and the Saliera?
The Picture Gallery is on the first floor: Vermeer's The Art of Painting is in room XII and the Bruegel Peasant Wedding in room X. The official site does not give the rooms of Hunters in the Snow and The Tower of Babel. The Kunstkammer, with Cellini's Saliera, is on the raised ground floor, and the official site does not state the room.
Can I take a backpack inside?
No. Coats, umbrellas and bags go to the free cloakroom, where lockers are available. Backpacks, selfie sticks, large bags, wet clothes and containers with liquids may not be taken into the rooms, and bags are checked at random. There is no luggage storage.
Can I take photos?
Yes, for private non-commercial use, without flash or a tripod. Some works carry a ban, so look for signs. Eating, drinking and phone calls are not allowed in the rooms.
Is there a café?
Yes, in the Cupola Hall, open during museum hours (until 20:30 on Thursdays). You need a valid museum ticket to enter. On Thursday evenings there is Dinner in the Museum, which must be booked.
Is the KHM wheelchair accessible?
According to the official site, the side entrance at Burgring 5 is step-free and staff accompany you to the lift. Wheelchairs are free but must be booked the day before at guestservice@khm.at. The Vienna Tourist Board says the main entrance has 5 steps and no ramp.
Do children pay?
No, under 19s enter free. They do not need an online ticket and are registered at the entrance with a valid ID. Children under 14 must be with an adult.
Does the ticket include the Imperial Treasury?
No. The Treasury is a separate museum in the Hofburg and is closed on Tuesdays. The combined ticket Treasures of the Habsburgs costs 32 € and includes both.
Are the KHM and the Naturhistorisches Museum the same museum?
No. They are twin buildings facing each other across Maria-Theresien-Platz, and each has its own ticket.
Can I buy tickets from other sellers?
The museum warns of fake tickets on unofficial websites and forbids selling or offering admission tickets for sale, although passing them on free of charge is allowed. We could not confirm whether the museum has an agreement with Tiqets. Tiqets is our partner and a third party: its adult ticket costs the same as the official online price, and you should read its terms.